Century: Age of Ashes is a subscription service which is automatically renewed every week or day (as appropriate) unless you unsubscribe. You can terminate your subscription whenever you want only by entering in your personal menu and clicking on UNSUBSCRIBE link. Depending on your mobile operator, you may terminate your subscription by sending a SMS.
To view all your gems, you should simply access to My account
Yes, all content provided by Century: Age of Ashes is totally safe for your handset and your personal data.
Once you confirm your subscription, automatically your unique Login ID will be generated so you can identify yourself inside the game and enjoy all the benefits.
No, they don't disappear. You can keep the gems even if you unsubscribe. As long as you are subscribed, you will continue to receive gems weekly
Check your 3G or WIFI connection is working properly. If so, and this issue persists, please contact us indicating your issue, phone number, mobile operator and handset.